Dragon's accredited Certificate IV in Business has been designed to respond to the learning needs of employees who are assuming increasing responsibility in their organisations. They may have developed some administrative and supervisory skills, or be seeking to learn and apply these in the near future. The program covers a broad array of business and organisational tasks and responsibilities, including workplace safety, customer service, organising meetings, creating marketing plans, and managing one's own work priorities while building effective working relationships with others.
Like the Certificate IV in Frontline Management, Dragon's Certificate IV in Business is a practical and applied initial qualification in the field of business management. You will:
- access the latest thinking about business and management and apply this to your current and future roles
- learn how to organise many of the critical functions in every organisation, including teams, projects, meetings, and the performance of yourself and your colleagues
- develop skills in marketing planning and strategy as well as well strategy implementation
- become a more effective team leader and team participant
- practise more effective ways of managing your own worklife
- build a foundation for more advanced studies in business and for future managerial roles.
Units in This Program
Dragon’s accredited Certificate IV in Business consists of the following units:
-
Address Customer Needs
(BSBCUS402A)
-
Manage Personal Work Priorities and Professional Development
(BSBWOR501B)
-
Monitor a Safe Workplace
(BSBOHS407A)
-
Promote Products and Services
(BSBMKG413A)
-
Address Customer Needs
(BSBCUS402A)
-
Promote Innovation in a Team Environment
(BSBINN301A)
-
Organise Meetings
(BSBADM405B)
-
Manage Projects
(BSBPMG510A)
-
Establish Effective Workplace Relationships
(BSBWOR401A)
-
Develop Work Priorities
(BSBWOR404B)
The program may be amended to suit individual and organisational needs as long as the packaging rules for the qualification are maintained and the units are available from Dragon College of Business.
Recognition of Prior Learning (RPL) is available for previous studies so that the Certificate IV in Business may be completed more quickly by some learners.
Dragon's Certificate IV in Business has been designed for the use of both supported distance learning and workplace-based learners. As a competency-based qualification, the assessment tasks seek evidence that learners have mastered the skills and knowledge contained in each unit. Commonly-used assessment activities include Quick Learning Activities, work-based projects, case studies, discussions, practical exercises, and personal reflections.
Dragon College of Business, a fully-accredited Registered Training Organisation, is fast-becoming one of Australia's most respected providers of management and business certificates and diplomas.
- We use exceptional learning materials to ensure that you enjoy your studies.
- We provide outstanding support to help you complete your course as fast as you can.
- We deliver flexible, distance learning materials as well as workplace-based courses so that you can take your studies with you wherever you go.
Join The Dragon Learning Community!



